FAQs

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Is there a sauna protocol I should follow?

Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna. 

Before Sauna Use:

  • Drink a minimum of 8 oz. of water to prepare your body for an increase in core body temperature.
  • Prep your sauna: Pre-heat your sauna for 45-60 minutes. Your sauna will heat up approximately one degree per minute, depending on room temperature. You can use automatic start up for the Signature or Amplify infrared sauna by setting it in Reservation Mode, or schedule a start time or simply use the preheat setting of any program in the mPulse Smart sauna.
  • Lay down towels on the bench to absorb sweat. It’s also nice to have an extra around to wipe your face during sessions. We recommend using our CELLIANT® towels from our sauna linens collection.

During Sauna Use:

  • Watch your time: Make sure to adjust your session length in accordance to your body’s needs. If you are just beginning with regular sauna use, it is important to start slow and get your body accustomed to infrared therapy. We recommend beginning with 10-15 minute sessions at 100°F every other day. Gradually increase toward 40 minute daily sessions in the optimal temperature range. Always listen to your body and adjust based on what it’s telling you.
  • Stick with it for long-term benefits: Just as with exercise or eating healthy, sauna use takes time and consistency to see results. You may not even sweat the first few times you use your sauna, but know that sweating (and the detox that comes with it) will increase over time, leaving you feeling rejuvenated and healthy. We recommend our Pure Sweat amplifying cream, which increases sweating and circulation to boost results.

After Sauna Use:

  • Rehydrate with at least 24 oz. of water or electrolyte drink.
  • Dry off and cool down naturally, or with a refreshing shower.
  • Keep it clean: Using CELLIANT towels on the bench to absorb sweat and excess moisture will help keep your sauna clean during regular use. Clean the wood and glass in your sauna every six months with our Natural Sauna Cleaning Kit.
How long is a typical session, and how often can I take a session?

Most people enjoy a 30-45 minute session, 3-4 times a week, but it is safe to use every day and at whatever heat suits you best. Research shows that regular use over time brings best results.

How do I find my sauna serial number?

You can find your sauna serial number in multiple ways.

  1. Serial number can be found on the tag attached to the door of your unit; if the unit is brand new. 
  2. Serial number can be found on the outside back wall of the unit near where the power cord is coming out.
How long will it take for my sauna to heat up?

Our saunas are based on the infrared wavelength and not cabin temperature. Set to the desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute.

Follow these steps for proper warm up:

  1. Make sure your sauna is plugged into a dedicated circuit installed by your electrician.
  2. Set to the desired temperature and set time to 60 minutes.
  3. When turning sauna on for the first time, ensure each heater is active after a couple of minutes. If they are not, make sure connections are securely paired from their initial wire feed coming from the power box under the bench.
  4. Never fully cover the floor grate and heater with any obstruction that will not allow the heater to dissipate its heat.

You can also use the scheduling feature to have the sauna heat up at a certain time. The Android control panel must not be ‘shutdown’ to use this feature.

NOTE: If your sauna is outside in an unheated garage, sun room, basement or patio, you may require additional time to warm the sauna up depending upon the temperature of the surrounding surface and room. REMEMBER, you are required to have an authorized Sunlighten cover over your sauna if it is outside or exposed to the weather in order to maintain your warranty.

How do I clean my sauna?

Sunlighten’s Natural Sauna Cleaner is made specifically for use with your sauna. At least every six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be used to treat stains on the inside of the sauna. Sunlighten Natural Sauna Cleaning Kit can be purchased at the Sunlighten Online Store or through your local dealer.

Can I assemble my sauna outdoors?

Sunlighten saunas aren't designed to be placed outdoors. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void. The sauna covers are custom made and may not arrive until after you receive your sauna. Do not install your sauna outdoors prior to receiving your cover. Check the sauna cover annually for normal wear and replace as needed. Sauna cover manufacturer warranty is one year. The cover should remain on the sauna at all times (including while on and in-use) to avoid water damage and void the warranty.

Was ist EMF? Ist es gesundheitsschädlich?

EMF (elektrische und magnetische Felder) sind Wellen elektrischer und magnetischer Energie, die sich im Raum ausbreiten. Hohe EMF-Werte werden häufig mit Stromleitungen in Verbindung gebracht.

Elektromagnetische Felder sind in unseren Wohnungen und Büros allgegenwärtig. Die von uns genutzten Elektrogeräte (ein elektrischer Dosenöffner strahlt aus nächster Nähe erhebliche elektromagnetische Felder aus), Computer, Monitore, Tastaturen und Mäuse, WLAN-Modems, Schnurlostelefone, Radiowecker, Haartrockner, Mobiltelefone, Mikrowellenherde und vieles mehr – all diese Geräte erzeugen elektromagnetische Felder.

Auch wenn die derzeitigen wissenschaftlichen Erkenntnisse keine eindeutigen Antworten zum Thema EMF liefern, besteht doch genügend Unsicherheit, sodass manche Menschen ihre EMF-Belastung reduzieren möchten. Aus diesem Grund haben wir die EMF-Werte unserer Heizgeräte so weit wie möglich begrenzt.

Sollten Sie Bedenken hinsichtlich elektromagnetischer Felder (EMF) haben, sind unsere Modelle „Signature“ und „Solo“ mit unseren „Ultra Low EMF Solocarbon“-Heizelementen ausgestattet. Dank unseres exklusiven Herstellungsverfahrens können wir elektromagnetische Felder auf ein Niveau reduzieren, das praktisch nicht nachweisbar ist.

How will my sauna be delivered?

Manufacturer information: the original answer below may describe US-market terms. Please contact your local distributor for Hungarian delivery, running costs and warranty terms.

Your sauna will be securely placed on a pallet upon delivery. The final carrier responsible for delivering your sauna requires a flat, paved surface, extending up to your garage door. Please note that due to safety considerations, it cannot be transported up any steps.

The final delivery carrier will make every effort to deliver the sauna up to your garage door or if the pallet fits with the sauna packaging safely inside the garage.

For any special delivery arrangements prior to shipment, please reach out to your Sunlighten representative for a smooth delivery.

Does my Amplify have both near and far infrared?

The Amplify series features SoloCarbon heaters that emit all three wavelengths of infrared, full-spectrum. Our patented technology has a highly emissive coating that delivers the highest quality AND quantity of infrared heat for therapeutic results. SoloCarbon panels are the only far infrared heaters clinically shown to raise the core body temperature nearly 3 degrees for the most detoxifying sweat and niedrigere systolische und diastolische Blutdruckwerte.

Why can't I find documentation on A.R.T. or Acoustic Resonance Therapy on the website?

Acoustic Resonance Therapy (A.R.T.), which is now known as Sound Therapy, continues to be available as a product add-on that offers the benefits of vibrational sound therapy in your sauna. 

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